Introduction

We at Elevate Trips India Pvt. Ltd value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, passport details, payment information, and travel preferences.
• Non-Personal Information: Browser type, IP address, device information, and website usage statistics.
• Sensitive Personal Data: As defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, including financial details and health-related information (if required for travel).

How We Use Your Information

We use your information to:

• Process bookings and provide travel services.
• Communicate with you regarding itineraries, promotions, and updates.
• Personalize your holiday experience.
• Improve our website, services, and customer support.
• Comply with legal and regulatory requirements in India.

Sharing of Information

We may share your information with:

• Service Providers: Hotels, airlines, transport operators, and other partners necessary to fulfill your booking
• Legal authorities: When required by law, regulation, or court order
• Business Partners: Banks and payment gateways for secure transactions.
• We do not sell or rent your personal information to third parties

Data Security

We implement reasonable security practices and procedures as mandated under Indian law to protect your information from unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze trends, and deliver personalized content. You may disable cookies in your browser settings, but some features of the website may not function properly.

Your Rights

Under applicable Indian laws, you have the right to:

• Access, correct, or update your personal information.
• Withdraw consent for data processing.
• Request deletion of your personal information, subject to legal and contractual obligations.

International Transfers

If your travel involves destinations outside India, your information may be transferred to and processed in countries with different data protection laws. We ensure adequate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.